Resident Liaison Officer New

Job Description

Resident Liaison Officer – Refurbishment (Permanent)

Nottingham based regional contractor

£26,000 - £27,000 Plus car allowance

TSR Recruitment are looking to recruit a Tenant Liaison Officer for an established social housing contractor based in Nottingham. This role is due to increased workload going forward and will be an addition to the existing team in place.

This role will involve working with residents during a programme of work, liaising with site managers and operatives to manage information and communicate with all parties.

The Role

• Create and maintain positive customer relations

• Implementing and improving processes to provide best practice
• Manage objections and complaints where required
• Visit customers in their homes and provide support
• Working collaboratively in a team to provide the best possible service

The Person

• A proactive approach
• Strong communication, Verbal and written
• Strong IT skills – Microsoft office
• Excellent customer service
• Resident or tenant liaison experience – Proven track record

Remuneration

• Company bonus
• Competitive Salary
• Phone and Laptop
• Private medical

TS Recruitment act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Construction and Residential recruitment and service UK.