Tenant Liaison Officer New

Job Description

Job Title: Tenant Liaison Officer - Social Housing

Location: Yorkshire and the Humber, West Yorkshire, Leeds

Job Type: Temporary, expected to work Full-Time hours

Primary Industry: Construction

Salary: £13 - £14 Per hour

Job Description:

Job Duties:

• Act as the primary point of contact for tenants within the social housing project
• Coordinate and facilitate communication between tenants and the Engineering team
• Address tenant inquiries, concerns, and complaints in a professional and timely manner
• Ensure that tenants are informed of any upcoming construction activities that may impact them
• Work closely with the project team to ensure tenant satisfaction and compliance with project requirements

Required Qualifications:

• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Strong organisational skills and attention to detail
• Previous experience in a similar role within the construction industry

Education: A relevant qualification in a related field

Experience: Minimum of 2 years in a tenant liaison or similar role

Knowledge and Skills:

• Understanding of construction processes and terminology
• Ability to resolve conflicts and address tenant concerns effectively
• Proficiency in Microsoft Office suite

Preferred Qualifications:

• Health and Safety certification
• Experience working with social housing tenants

Working Conditions:

• Office-based with regular site visits
• Full-time hours, with occasional evening or weekend work required
• Temporary position with the possibility of extension